I have worked with Debbie many times in the past. I always get the information I need quickly and great rates and closing costs. Never had a problem with any of my transactions. Have compared with others and always get better value here.
It took over 100 days for a refinance to be completed. My first experience wasn't as bad as the second, but it was still terrible. I was working with Shara Davis (who has since been fired) While We were working with her the numbers were different every time I got an email, It was an extremely stressful experience.
The second was just awful. I started working with Tyler Busetti (who has since been fired.) Looks like you guys know how to pick the winners..... It won't let my type more than this.
Nancy Cattano and Ryan Beckett were great, they patiently walked us through the steps and were very helpful with last minute changes. In the past we had problems other mortgage companies from deceptive practices to painful gathering and providing of documents. Providing documents online is so much easier now days. If we ever get a new mortgage - I would make an agreement with Nancy, upload my information and then wait for closing. I am still amazed at how easy it was to refinance with CFBank.
Lauren was great to work with, however my overall experience with CF Bank was not ideal. It took 3 months to close on a simple refinance. I had to ask for status so many times, any many times it went unanswered. Lauren helped to push it along, but also ended up without answers many times. Even the day of closing, I had to call several times because the notary hadn't received closing docs.