We're fortunate this was our 4th time work with Katy and her team and as always, everything went without a hitch. We felt communicated with along the way and through the process. We really liked the weekly recaps her office sends out on Fridays.
I wasn’t going to fill this out. This is not my first loan! 1: Interest rate she was giving us was not the best. I had to suggest changes to get the better rate. This is your job! 2: We sent everything as requested. Multiple times she requested things already sent, and our loan still didn’t go through on time. 3: Requests and communication were vague. When asked to clarify she got upset. Shit talked on emails and accidentally sent it to us. Mean comments and attitude made my wife cry for 2 days.
Karen went above and beyond in making sure that everything was done and communicating with myself and my agent so we all were on the same page. We had a difficult transaction and I believe if Karen and her team were not on the ball making sure everything was taken care of it would have been impossible.
Karen was the only broker who listened and actually found us a preapproval when no one else was able to. She is literally magic!
Jay and his Landmark team were always very prompt and responsive to any questions or requests that I had. The transaction from start to finish was handled professionally and quickly. Jay and his people always treated me like I was the only client they had at the time and that they were willing to spend any time necessary to make sure that I understood what was happening and always handled anything very promptly.
Arianne was very knowledgeable, she answered all of my questions in a way that made it easy to understand. Arianne was always quick to respond and helped to make my home buying experience a positive one with minimal stress, she also went to bat for me to get a lower interest rate!
Thank you Arianne!
My cousin and I are grateful for the help that we recieved while filling out the paper work on the purchase of our first home. We felt that we were aposricated by the patience and undivided attention we were given throughout the entire process. This made our home buying experience so much more enjoyable through the kindness we were shown. We are so grateful for the opportunity to do business with you.