Doug was great in the beginning educating us. But once began putting in offers on homes, the amount we qualified for decreased. The story kept changing. This was frustrating & added a lot of stress to the process.
Once our offer was accepted, we had to jump in to help the processor get the lender docs & our tax transcripts. We did way more work than we should have but did it in order to close sooner than later.
This process was not what we expected. We are thankful it is over.
Hard to find the words to describe the professionalism, smoothness, accuracy and transparency of the transactions he helped us go through. We highly recommend Ian for all your refinancing needs.
Although we travel a lot, he managed to orchestrate everything so our input was minimal, we were able to sign everything electronically, then have a quick 10 min closing at our time discretion.
in one world everything was perfect, - Thank you IAN !!!
Zalman is very knowledgeable and trustworthy. He throughout the process he was upfront and able to answer all my questions with confidence and professionalism. As a real estate agent my self I would strongly recommend Zalman for my clients obtaining a mortgage.