Very well oiled machine. Kept informed throughout the process & loan docs easy to access & sign or download & send back.
I’m in the process of refinancing my primary residence now ... that’s how confident I am with your group 😀
We have worked with Brian Bissell/NOVA before, so we felt very positive about refinancing. We have never done this process before and Brian and his associates are always very responsive and helpful!!! Thank you for your help in putting us in a better place financially with our mortgage!!
Immediately responded to all questions. Worked very quickly and quick in sending me list of what was needed for loan. She made me fill I was her only customer. She was so friendly and personable and always so willing to help in any way she could.. My son who is my attorney as well corresponded with her while I was traveling to Texas. He also remarked on how wonderful Jill was. I just cannot thank Jill enough. We love our new home and will definitely use Jill if our friends or family need a loan