Our home buying experience was great. Will worked very closely with us and kept us well informed in a timely manner. We have already recommended someone to work with Envoy! Thank you all for your help!
The Envoy team made everything very easy. My only complaint was that I was never sure who I was dealing with. I was in contact with and was contacted by at least 4 different people at Envoy, which make it difficult to know who I should call when I had questions. You would do well to designate one primary contact for all of your customers.
As a first-time home buyer - I had no idea what I was getting into. Sean and his team guided a novice like me through the mortgage process with ease. Sean patiently answered all of my questions and ensured that everything I needed was taken care of. Sean and his team made the stressful process of buying a home a worry-free endeavor. Thank you, Sean, for everything - I'll be sure recommend you to all of my friends!
It was a pleasure working with Amy. She made what can be a stressful process very easy. Our questions were answered quickly via text/email or phone, and she patiently walked us through the electronic document signing process. We give her 10 stars!!!
Working with Tyler was a great experience. I first contacted Adam Deputy about refinancing and was connected with Tyler. Tyler asked questions about what our short and long term goals were. He was the one that first helped us realize that our path to our next home could be in our present and not a three year goal. He was patient and explained the process to us. When we had last minute questions, he answered them in a timely manner and helped ease our nerves.
Documents had to be uploaded multiple times, because they weren't recieved in the portal. We needed a payout document that was needed to calculate the closing costs. The document wasn't requested until a couple days before closing barley giving us anytime to get it to you. We were told we didn't sign the agreement fast enough and that it had to be signed 3 days before closing. We had a few questions throughout the process that weren't amswered in a timely manner.