My experience was like nothing I imagined! I had the best support from the start with all of my concerns and questions answered along the way. I’ve never had such great service and support before! When making such an important purchase this attention to detail and high standard of service goes the extra mile! I’ll will be bringing anyone I can to Mike and the team at B. Equity! Thanks for my families dream home!!
Ryan was always quick to respond to emails and questions about the buying process. He is extremely knowledgeable, and found a way to make our last minute (unprepared) decision turn into a successful transaction. We were constantly apprised of what was happening throughout the loan process. I would definitely recommend Ryan to anyone thinking about buying a home. Thanks, Ryan! You were by far the best, and we're so glad we chose to go through Bay Equity!
Katie made refinancing very convenient. She was extremely timely in locking me in the best rate available. I felt she did everything she could to save me the most $$ and was very professional in every aspect of the process - a true pro!
Communication and organization. I know Ashley had her plate full but all I knew was she had us me the back burner and that was very apparent. We had to send forms over and over again and we were rushing around getting things completed up until the day before closing. If there was a question asked sometimes it would take days to hear back, to even a simple yes or no question. Other then that Ashley was very nice and extremely knowledgeable at what she does.