Ryan Ramsey and the Stockton Mortgage group were efficient and courteous throughout the process. Ryan was quick to answer emails and phone calls and always had the answers to my questions. The video emails sent out that inform the customer about the current status of the loan and guidelines on what to expect are also a nice touch.
I found myself in a unique situation where I had to switch lenders at 1 week before closing. Simon and his team were able to take the loan process from start to finish in a little over a week. It was amazing and everything worked out. Very thankful to him and his team.
Having a mortgage lender work with us every step of the way and explain everything to us made the difference. I cannot stress how easy Eric is to work with and how quickly he responds to all my questions and concerns. We tried several other places with much less success and support. We wouldn't have been able to buy our first home without Eric and his team! Highly recommend!
Would have liked more timely responses to questions. At one point both our realtor and we reached out and didn’t hear anything back for over 3 days and it wasn’t a weekend. Al had difficulty getting responses during the underwriting process.