Comparing this to the recent home sale in NC and the prior 7 homes I have bought in 2 other states, including through VA on some, it was more of a positive team approach. Here we felt like Edina was not fully on our side. Early on we said we wanted to close before the end of March. The sellers wanted 30 day close, the VA wanted it but Edina could not make it happen. However the reps were nice throughout.
Jeff was wonderful. Very helpful and knowledgeable, he was there every step of the way and was available any time we needed him. He went above and beyond our expectations and gave us piece of mind knowing he was in our corner.
Scott has so much knowledge about the process that there never was any major surprises and kept me very informed every step of the way. Scott was more than willing to adjust to my schedule when meeting. Scott has a great personality and coached us through the home buying process.
There was hassle free clear communication throughout the process. The ability to review and sign documents online was both time saving and eco-friendly. All staff that we dealt with were well informed and helpful. Thanks for making the loan process so easy.