Doug and his team kept us well informed throughout the process and they went above and beyond what I expected from a mortgage company. My wife and I are in the house we wanted thanks to Hancock Mortgage Company and Doug Cook.
From the first contact, Scott was always available and responded quickly and thoroughly to my MANY questions! I had a unique situation and he was very knowledgeable about the different options. He found the best loan and rate for me. His online site made it very easy to send documents. In fact we did not meet in person until the day we closed! It was very "hassle free". I would highly recommend Scott!
Joe Schoney is punctual, communicative and a professional in his field. He handles his clients with care and takes the time to clearly explain the financing process to all parties involved.
I highly recommend Joe Schoney and trust he will always lead his clients to success.
Trophy Real Estate
Natalie has gone the extra mile again. She really cares about people. She explained everything in detail to my client and even made trips to my clients home. She always communicated with me and my client, so no surprises arose. She even co-ordinated the closing at the clients home because it worked out better for my client. If you want the best rate, honesty, service and someone that will go the extra mile for you...contact Natalie :-)
The whole team Joe, sue, lisa, everyone they were great to deal with, being a first time home buyer I had a lot of questions and not one time did I ever feel like they were bothered by my questions, and always explained it in a way I could understand... I would definitely recommend them to anyone buying...
Karla was very quick to get our loan processed. She was very helpful in explaining and answering any questions we had. We had a great experience and were very pleased with Karla and will recommend her to everyone.