Mitch was our first contact to introduce us to Synergy/Mutual. He was very knowledgeable and could translate our goal into a refi that was favorable and achievable. We were then introduced to each stage of the process and each person we'd expected to hear from.
Every step easily flowed into the next. When the loan disclosures were ready Mitch called and went over every detail. Our closing rep was so delightful, he was thorough and a pleasure! I highly recommend Synergy/Mutual to anyone!
Russ Miller, Molly, and Carrie at New American Funding were all fantastic! They made the process easy to understand. I loved how fast they all were at responding to our questions, comments and or concerns. I really like how everything (for the most part) was all electronic. I would highly recommend everyone to come see the team at New American Funding!
Seth made me feel like a friend. I'm not saying that lightly. He was always there for me if and when I had any questions. He was VERY professional and got the job done . He finished the job like he owned it. He's a good man, and followed through with everything he said.