We were ghosted by a loan institution we had used for years and running into a time crunch, we turned to Colonial and Colter to help us. Colter took the time to understand our situation and worked with us to get everything moving in the right direction quickly.
I was very pleased that Colter fully explained our options and kept us informed on all aspects of our loan.
Colter has become our new goto loan guy because of the care and attention he provided to us during this process.
She is very straight forward and gets the work done . I have had a great help and support from Ms Donna for sure . She makes it look simple though in reality it is not .
Overall : very professional and excellent support .
Everything and the kitchen sink was thrown at us when trying to close on my house. When things got hard to deal with, Bobby was very proactive and knowledgeable to hep keep the moving forward till the close.
Commitment to following through on what your team said they would do and constantly staying in contact.
I recently referred a friend of mine to your company and I believe this friend is already going through the approval process.
Cassandra was very helpful throughout the whole process. She is very knowledgeable and guided me on every step of the loan process. She explained all the do's and don'ts from the very beginning of the process so I don't run into any hiccups. I would definitely recommend her to my friends and family.