Ok. So this is the best way I can describe Kelly Rice.. You know that "one" coach you had in sports or that "one" teacher you had in school? No matter what day of the week it was. Or how difficult times got. They always had ahold of you? They always had a way through to you? The one that could crack better jokes than half your friends and still push you towards success at the same time? Yeah, that one. THAT is Kelly Rice..
Thank you for making my family's dream a reality. You rock!!!
1st off I went into this thinking in the back of my mind I would b told no, going thru a divorce which destroyed my credit rating justifies always being rejected. After my beloved Jenny passed away and her sister Amana Sapp referred Christina and of coarse seeing prices for rent way outrageous, I thought to myself, why not give this a try. Christina welcomed me in and assured me after going thru my report she can tell I worked my butt off. I didnt have to do a thing but sign papers. #somanytears
This is the second time we have used AJ. First for our initial mortgage and now for our refinance. It is such an easy and pleasant experience. AJ has great communication and makes the process feel so seamless. We had used a large bank previously and it felt so stressful, however with AJ it's the complete opposite. We have referred multiple friends and family to him and will continue to do so.
From the initial communication to the final signature at closing, Steve communicated very well with me, my agent and our attorney. He answered all of my questions to the best of his ability and was readily available. He listened to me when I explained our circumstances and gave his suggestions based that and other factors. He also researched other options that I asked about and gave his opinions on those as well.
I had a client who was denied by their previous lender the day prior to closing. Maria was able to look at my clients information and get the property closed within 30 days of application. She was very good with communication and delivered everything that she promised with few delays.
Jay did a very good job of trying to make things happen. I would have gave an overall great, but The loan processing department had hiccups that cost me a great deal of time!!! I was in a comprising situation and although it wasn’t their responsibility I communicated that many times. I appreciate Jay!! I just wish other departments would work as hard as him, and have compassion for people