Karen is amazing, so hard-working, and she really went the extra mile for me and my husband in our home loan. She always responded immediately, even at night and on the weekends, and was really helpful about explaining things to us and reminding us about all the requirements and paperwork we needed to complete. We are lucky that we had Karen helping us!!
Grace, and Veronica were very helpful during my loan process. Being that I was a first time hope buyer I had a lot of questions, but both Grace and Veronica were very professional and answered all my questions in a timely manner whether it was a phone call or via email . Thank you ladies!
The final closing of the mortgage was not transparent and took much longer. Morris Cohen delegated many responsibilities to his assistants who did not do a good job, and at the final closing the two names on the mortgage were even missing (only one was there). We were disappointed that from mid-August our mortgage was approved and yet it took many more weeks and prodding to actually get the official mortgage, which delayed our closing by a week.
My family and I have been doing business with Rene for 10+ years. Overall the experience for all has been great. Very knowledgeable person in this industry, willing to explain and communicate the pros and cons of the situation. A very approachable person whom makes you feel at ease with the loan/paper work process. Would recommend to friends and family any day. Thanks for all your help Rene Arauz and team.
Melinda is a true professional. She is extremely knowledgeable and pleasant to deal with. She makes the entire process easy to understand and keeps you informed every step of the way. I would highly recommend her to anyone.
Laura is an absolute pleasure to work with!! From the first conversation we had, all the way to closing she was professional, knowledgeable and always made us feel like we were her top priority.
We are very fortunate to have had Laura to work with during our process. She is just plain rad. It’s as simple as that!!
I would give her a thousand stars if I could. Thank you, Laura, for your hard work and dedication to making our dream house our reality. ❤️ We are so appreciative!