Erik was very friendly and professional he helped me overcome some barriers and he worked until he got my mortgage approved. I was recommended by a friend and I will pass it when I can to help somebody else. He will do what he to get the job done.
Mrs. Arrita was great to work with I know I may have drove her crazy with all my questions and calling lol, but never once did she show it. She made sure I did everything right so that closing would be as scheduled. I wish I could have personally met her but just been able to put a face with this sweet lady is good enough. Thank you so much it was a pleasure doing business with you. Much love, also thanks for all your advice.
I have worked with Debbie many times in the past. I always get the information I need quickly and great rates and closing costs. Never had a problem with any of my transactions. Have compared with others and always get better value here.
Nancy Cattano and Ryan Beckett were great, they patiently walked us through the steps and were very helpful with last minute changes. In the past we had problems other mortgage companies from deceptive practices to painful gathering and providing of documents. Providing documents online is so much easier now days. If we ever get a new mortgage - I would make an agreement with Nancy, upload my information and then wait for closing. I am still amazed at how easy it was to refinance with CFBank.
Lauren was great to work with, however my overall experience with CF Bank was not ideal. It took 3 months to close on a simple refinance. I had to ask for status so many times, any many times it went unanswered. Lauren helped to push it along, but also ended up without answers many times. Even the day of closing, I had to call several times because the notary hadn't received closing docs.
From the 1st phone call I spoke to Lisa, I knew I was going to stick with her. Lisa is someone you can count on, like answering your phone call and/or email on the same day. It was a pleasure working with Lisa, she has such a great attitude. I’m actually going to miss talking to her and knowing she was just a phone call away.
Thank You Lisa for everything you did for me,