Doug was great in the beginning educating us. But once began putting in offers on homes, the amount we qualified for decreased. The story kept changing. This was frustrating & added a lot of stress to the process.
Once our offer was accepted, we had to jump in to help the processor get the lender docs & our tax transcripts. We did way more work than we should have but did it in order to close sooner than later.
This process was not what we expected. We are thankful it is over.
Alla was always available and she responded quickly to any questions or concerns. She was able to make the loan process to simple and easy. Great person to work with and looks out for YOUR best interest. Would definitely recommend.
Mr. Kenney went above and beyond to make sure I was completely comfortable and kept in the loop at every step of the home buying process. He was very honest and upfront with any questions and concerns I'd had. I doubt there would've been anyone better suited to handle my loan. I've just closed on my very first home and couldn't be happier!
Drew was always very helpful right from the beginning. From the first day I met him he made sure I understood everything thing that was happening and why it was happening. He made sure to keep in contact with me until the final step. I appreciate how helpful he was in this experience which was new to me.