Andy was very thorough and efficient. He communicated with me every step of the way. He even did follow ups to ensure I was on track with everything I needed to do. He and his team made sure I got everything done in a timely manner.
From the beginning advertising that we could close in ten days then not communicating that they couldn’t. Paperwork that needed to be fix still hours before closing. Incorrect paper in the closing doc and on closing day try to make me bring 1,600 for closing cost when I was told the company had no fees. The worst experience. I would not recommend them to anyone.
Dale personally did a great job managing the transaction. She was severely hampered by the Bank, underwriters and closing process. There was an issue with a retail vendor, Belk, which took a great deal of effort to resolve but it was unacceptable to the underwriters. We were asked to payoff an American Express bill so as to have no outstanding indebtedness which we did. There was a... not enough space provided to explain all the issues resolved but still had to do a pay down process is problem