Christine and her team worked very hard for us. I feel they went over and above the usual amount of effort that securing most loans involve. We are very pleased with their work and will definitely use and refer them in the future!
I had obtained online information and went through the hoops to refi with Quicken loans. I decided to apply to a local mortgage company to check them out. They beat Quicken, hands down. With Quicken I needed to bring $$ to closing. With GEM, I came away with $$$ and had personal service with explanations along the way. Love this personalized service so much!
The ease of the whole loan process, immediate email responses and feeling that Suzy genuinely cared was awesome! Loan. I'm not certain the loan process is totally finalized/funded yet (as of today 10/3) but all has been great up to this point...don't expect any glitches. Love that Suzy and Mason-McDuffie work with East County Schools Credit Union, too, because I love love that credit union.
I have worked with Kevin Draughon now for many years, this is not the first time I have refinanced my home with him. He genuinely cares and gives great advice based on my situation. He is very professional, pays close attention to every detail and lays out every option available to me so that I can make an informed decision when it comes to my property. I would recommend him to anyone who values honesty and integrity-which to me what matters most when making important financial decisions.