Well, first off, she worked with us when practically no one else would, because my FICO score was "fair". I believe that she took into consideration my excellent payment history and believed me when I explained that within a few months, my score would be in the low to mid 700's. She even helped to obtain a USDA loan that was high enough to help us find the perfect house for our needs. This was our first mortgage, and I pestered her with questions all along the way, but she never ignored a text.
Ray and his team were there every step of the way to answer questions and provide information. They stayed in communication to make sure that all required documents were submitted on time. They were an integral part of our smooth closing!
Drew was very knowledgeable and there was never a question I asked that he didn't have an answer for. He kept me up to date with everything going on in this entire process and made it easy. I would highly recommend Drew to anyone looking for a loan.
Very smooth process. Easy to do from remote location. Was kept informed throughout the process.
Only thing I would improve on would be the app to load documents. Was not as user friendly as it could be. Could not go back and delete or change titles of files to make things easier. This meant I had to load everything and it seemed disorganized. But in the end it worked