Tom was very good in explaining anything we had questions on. He always answered my call or returned it within a few minutes. He was very easy to talk to and professional. We had started our process with another company and asked Tom to compare rates. He was able to get us a MUCH better rate and I felt much more comfortable with him than I did with the other mortgage company.
Have referred several borrowers to Mindy and just closed on our mortgage loan with her yesterday. Will continue to refer friends and family to her...she works fast, made the process easy for us and definitely cares about her clients.
Working with Kathie was a pleasant experience, all in all. Home buying is stressful, of course, and there were a couple of small miscommunications, but overall, I think the process ended up going pretty smoothly. Kathie did exactly what we needed her to do and then some!! She was prompt with replies to our questions and she exceeded our expectations.
I have actually already given out her name to a friend who is considering buying a home in the future. Thank you for everything!!