I greatly appreciate all the help i received from Diego. very knowledgeable and experienced in the work he does. Outstanding individual willing to help his customers in any way he can to achieve their goals
Everyday i had a question and everyday William took the time to answer and explain things to me. It might not seem like much but to me it was. By answering those questions it help me realize i was doing the right decision going with Gold Financial instead of a bank.
From day one, Lisa was extremely helpful in during every step of the way during our home buying process. She was very patient and made sure she could do everything possible to make the home buying process as smooth as possible. She was very knowledgeable and always made me feel welcomed with all of my questions. She frequently checked in with me and never ceased to answer/return my phone calls/texts. I would have absolutely no hesitation in recommending her to somebody else!
Mr. Perez is so kind, had a lot of patience and guided me through out this whole process. His knowledge gave me peace of mind, since this is my first home. Always gave me 100% of his attention making me feel like family & not a client. I can say that this new journey was made easy due to his compassion, kindness and the awesome person he is. Thank you Mr. Robert Perez. Gold Financial is Blessed to have such a kind and wonderful gentleman on their team.
Proud Home Owner
Sylvia Ann Mendez
This was by far the most unpleasant and dismal experience I have ever had with a mortgage company. The communication was non-existent. The professionalism was sub-par. This is not my first home purchase and I have never experienced such a lack of respect or spoken to in such a condescending way by Crystal and her "boss" Will. Gold Financial's leadership is lacking. If I could leave negative stars I would however it required me to select at least one, and that was being extremely generous.