Tracy was there and helped to explain every step along the way through our home purchase process. She would answer any questions we had quickly and made sure we understood the reasoning behind everything that was being submitted. Great service and very personable customer service.
Kerri was so helpful in the loan process. She always kept the lines of communication open and avail. Kerri explained the process and all the items needed to ensure a smooth loan application. From the beginning to the closing Kerri Gragg was the best and very professional, I have already suggested her to friends thinking of home buying or refinancing.
Al made sure I knew step by step what was going on with the loan and kept me up to date about what I needed to complete the process. He answered all my questions and kept me informed. I would definitely use Al again to buy another house.