Jennifer and her team called and sent continuous information and updates to ensure we submitted the proper paperwork in a timely manner and that we understood each step in the process. They don't feel like just a company knowing you only by case number, they become your friend during the process. Jennifer completed our first home mortgage, and she contacted us personally to make sure we knew of refinancing options when the interest rates decreased. I thank Jennifer and her team for everything!
Working with Margie is a great experience because she is very knowledgeable, communicates clearly, and makes me feel like she care about me. In an age where it’s hard to trust most people, I find it easy to trust her. This is my second time worker with her. Both times I had great experiences. In my opinion she’s the best.
The process took longer than what my husband and I were told. We would reach out to Kimberley to get some information about why the process was taking so long, every time we would talk to Kimberly she would say let me find out and I'll give you a call back or I'll email you. We never received any emails or any phone calls back from her.
Tammy was very flexible and very thorough. She answered text and emails promptly and I would recommend Castle & Cooke Mortgage to any and everyone. Tammy made it happen and I never imagined I would be a homeowner in 2019. Thank you So Much!!!