My wife and I had not bought a house in a long time and had little if any experience with all the details. Carrie made sure that we were advised about anything and everything in a timely fashion and was always welcoming to our calls, even for trivial things. We were both very glad to have met and worked with her.
Robert took the time to guide us through a process that we were unfamiliar with. Although my wife and I have bought and sold many houses and built one, this was a much different process. We sincerely appreciate his attention to detail and his ability to provide a steadying and calm demeanor along with very sound advice... I would strongly recommend Robert to anyone.
Accurate quotes and a list of everything needed for the loan vs daily new items being added. What happened to the process was a shame on 2 people with high 850 plus credit scores. Just would have liked all requests up front with accurate fees. We should have had a lot smoother process. Dont' tell me you need this and add 4 more items the next morning after we gave the 2 additional items the day prior.
Laura is the very best at what she does. I would not use any other lender as none compare to her business knowledge and service level. Hands down the best lender in South Central Texas. Rory Hoelker RE/MAX River Cities