The amount of communication and education was amazing. The ability to always have my questions answered was so awesome. Our experience as a whole was nothing like any financial institution. I would recommend Kelly Rice and Hancock Mortgage everyone I know. They took all the stress out of this excursion! Well done!
Steve was very helpful figuring out all the possibilities for us and what truly worked best for us both in the short and long term. He kept us in the loop the entire process. We never had to call for up dates, he called as soon as he had the info. I look forward to working with Steve on future re-finances and even another purchase.
Daniel made our meeting from day one personal and made us feel like family. He was able to answer our questions at anytime of day. He made the process super easy for us. We definitely will recommend him to any of our friends when they need a mortgage loan.