This was my first home purchase. Shannon and her team kept us informed about everything that we should know, helped me understand all the paperwork I needed to include, and used their time and resources to get everything needed so the loan was approved. This was a little challenging as our incomes come from various sources. Thank you Shannon!
The whole crew went out of their way to help me there were some unforeseen objects that came up and they made it look easy. For anyone that ever needed anything done I would highly recommend primary residential mortgage for their needs.
Matt was always available to answer any questions we had - through many forms of communication! Given that I am a teacher who works another job, it is easiest for me to text back and forth rather than being on the phone. He was able to answer my questions in plain language so that I could understand what was going on not only about our mortgage but other things as well. He was always ready and willing to be there for us!!