Tom was efficient and got back to us immediately whenever we had questions or new information. We had our pre-qualification letter in 24 hours which was critical to our offer being accepted. We highly recommend Tom and his team.
Scheduled funding was held up a day by Columbus Day but it did not arrive on Friday when it was scheduled. Nor has it arrived end of today Monday. Chris Stark made phone calls and sent emails and received no response from the department responsible. The process was easy and without problems until the money was due. Cooperation between departments seem to be lacking.
Rob, you are an exceptional mortgage banker. You have taken the time to sit and explain the mortgage process to my clients, especially my first time home buyers. I cannot thank you enough for make their journey smooth and unencumbered.