Doug was great in the beginning educating us. But once began putting in offers on homes, the amount we qualified for decreased. The story kept changing. This was frustrating & added a lot of stress to the process.
Once our offer was accepted, we had to jump in to help the processor get the lender docs & our tax transcripts. We did way more work than we should have but did it in order to close sooner than later.
This process was not what we expected. We are thankful it is over.
Hard to find the words to describe the professionalism, smoothness, accuracy and transparency of the transactions he helped us go through. We highly recommend Ian for all your refinancing needs.
Although we travel a lot, he managed to orchestrate everything so our input was minimal, we were able to sign everything electronically, then have a quick 10 min closing at our time discretion.
in one world everything was perfect, - Thank you IAN !!!
Mr. Kenney went above and beyond to make sure I was completely comfortable and kept in the loop at every step of the home buying process. He was very honest and upfront with any questions and concerns I'd had. I doubt there would've been anyone better suited to handle my loan. I've just closed on my very first home and couldn't be happier!
I would like to thank Shelby and her team for their professionalism . Greg never quit, he guided me and gave me advice and was very up front . Shelby was personable and warming. She was upfront and honest. Shelby took the time to explain things and never was in a rush to push you out the door. I love the team and the quality of work that they have done. My home is beautiful. Thanks again and blessing to you all.