Michelle was very helpful throughout the whole process. Since this was our first time buying a home, we had lots of questions and Michelle was very patient and explained things in a way we could understand. She never acted like we were annoying her even if we happened to ask the same question multiple times.
Crystal was great. Emailing someone and never talking to them or able to ask question by phone was not so personnel. The process was long and tedious but from what I here important. From others I talked to the underwriting process was longer than normal. Otherwise the people I connected with Crystal, Mary and Tyler were fantastic