Working with Linda and her team is link a breath of fresh air. She explained the details of what is needed each step in the process. Her understanding of mortgage programs and guideline has allowed my clients to close stress free and timely.
Tammie Harding is very friendly, personable, and easy to work with. She is very knowledgeable when you ask a billion questions and patient with you as she answers those questions. She has always done a great job for us and we look forward to doing business with her again in the future.
Isela was very friendly and responsive in helping us get pre-approval letters. However, there were charges that kept getting added into our fees that were not supposed to be there. We had to keep sending things back to have the charges removed causing delays. I do not know that was her fault or not, but it seemed like she should have caught it before it came to us. This gave the impression that Colonial was trying to sneak in extra costs, which did not seem very classy or ethical.
This was our second time to work with Rhea and she's taken great care of us both times. She's communicative, knowledgeable, and handles the normal hurdles that arise well. I recommended a family member; they're closing in a few days. They told me they were extremely pleased with their experience as well. Great job Rhea!